Basic Support/Subscription for VMware vSAN 6 Advanced for 1 processor for 3 years

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SKU: CP0000005395 SKU e prodhuesit: ST6-AD-3G-SSS-C Kategori: IT Infrastructure, Storage, Software Brand: VMWare

Mware Production Support is designed with your production environments in mind. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

KEY FEATURES

Fast response times for critical issues.
Unlimited number of support requests.
Remote support.
Online access to documentation, knowledge base articles, discussion forums and other technical resources.
Product updates and upgrades.

Out of stock

Përshkrimi

Hours of Operation:

12 Hours/Day.
5 Days/Week.

Length of Service: 3 years.
Product Updates [1]: Yes.
Product Upgrades [1]: Yes.
Method of Access: Telephone/ Web.
Response Method: Telephone/ Email.
Remote Support: Yes.
Root Cause Analysis: Available only with Business Critical or Mission Critical Support Offering.
Max Number of Technical Contacts per Contract: 6.
Number of Support Requests: Unlimited.