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Basic Support/Subscription for VMware vSAN 6 Advanced for 1 processor for 3 years

SKU: CP0000005395 SKU e prodhuesit: ST6-AD-3G-SSS-C Kategori: , , Brand:

Mware Production Support is designed with your production environments in mind. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

KEY FEATURES

  • Fast response times for critical issues.
  • Unlimited number of support requests.
  • Remote support.
  • Online access to documentation, knowledge base articles, discussion forums and other technical resources.
  • Product updates and upgrades.

Datasheet

Out of stock

Përshkrimi

  • Hours of Operation:
  • 12 Hours/Day.
  • 5 Days/Week.
  • Length of Service: 3 years.
  • Product Updates [1]: Yes.
  • Product Upgrades [1]: Yes.
  • Method of Access: Telephone/ Web.
  • Response Method: Telephone/ Email.
  • Remote Support: Yes.
  • Root Cause Analysis: Available only with Business Critical or Mission Critical Support Offering.
  • Max Number of Technical Contacts per Contract: 6.
  • Number of Support Requests: Unlimited.

Më shumë informacion

Target Response Times 12 business hours
Business Hours Monday - Friday

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