SKU: CP0000004625 SKU e prodhuesit: VS6-OSTD-G-SSS-C Brand: VMWare

The VMware Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware’s industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

Key Features

Technical support.
for VMware vSphere with Operations Management Standard (v. 6).
emergency phone consulting.
1 year.
24×7
response time: 30 min.

Datasheet

Përshkrimi

General

Installation Type: Locally installed.

Header

Brand: VMware.
Compatibility: PC.
Manufacturer: VMware Renewals.
Model: Production.
Packaged Quantity: 1
Product Line: VMware Support and Subscription.

Service

Support Full Contract Period: 1 year.
Support Details Full Contract Period: 1 year/ 6 contacts.
Support Details Full Contract Period:1 year.

Service & Support

Response Time: 30 min.
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support.

Service & Support Details

Limitation: Severity level 1.
Response Time: 30 min.
Service Availability (Hours a Day): 24 hours a day.
Service Type: Emergency phone consulting.
Limitation: Severity level 2.
Service Availability (Hours a Day): 24 hours a day.
Response Time: 4 business hours.
Service Availability (Days a Week): Monday-Friday.
Service Availability (Hours a Day): 12 hours a day.
Service Type: Phone consulting.
Limitation: Severity level 3.
Response Time: 8 business hours.
Limitation:Severity level 4.
Response Time: 12 business hours.
Service Type: E-mail consulting.
Service Type: Web support.
Service Type: Web knowledge base access.
Service Type: Remote monitoring.
Service Type: New releases update.

Software

Software Title: VMware vSphere with Operations Management Standard.
Version: 6.

Më shumë informacion

vRealize(tm) Operations(tm) Edition	Standard
vSphere Edition	Enterprise Plus
License Entitlement	Per 1 CPU
Live Migration of Workloads	Cross - vCenter / Long Distance / Cross - Cloud
Server Virtualization	Yes
API and Policy Driven Storage Capabilities	Yes
VM-Aware Storage	Yes
Fault Tolerance	4-vCPU