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Production Support/Subscription for VMware vSAN 6 Advanced for 1 processor for 3 years

SKU: CP0000005398 SKU e prodhuesit: ST6-AD-3P-SSS-C Kategori: , , Brand:

Mware Production Support is designed with your production environments in mind. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.Technical Support, 24 Hour Sev 1 Support — 7 days a week.

KEY FEATURES

  • Fast response times for critical issues.
  • Unlimited number of support requests.
  • Remote support.
  • Online access to documentation, knowledge base articles, discussion forums and other technical resources.
  • Product updates and upgrades.

Datasheet

Out of stock

Përshkrimi

  • Hours of Operation:
  • 24 Hours/Day.
  • 7 Days/Week.
  • Length of Service: 3 year.
  • Product Updates [1]: Yes.
  • Product Upgrades [1]: Yes.
  • Method of Access: Telephone/ Web.
  • Response Method: Telephone/ Email.
  • Remote Support: Yes.
  • Root Cause Analysis: Available only with Business Critical or Mission Critical Support Offering.
  • Max Number of Technical Contacts per Contract: 6.

Më shumë informacion

Number of Support Requests Unlimited
Target Response Times 24 business hours

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