Home>Software, IT Infrastructure, Storage, Storage>Basic Support/Subscription for VMware vSAN 6 Advanced for Remote Office Branch Office (25 VM pack) for 1 year

Basic Support/Subscription for VMware vSAN 6 Advanced for Remote Office Branch Office (25 VM pack) for 1 year

SKU: CP0000005440 SKU e prodhuesit: ST6-RBAD-25-G-SSS-C Kategori: , , , Brand:

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Key Features:

  • Technical support
  • for VMware Virtual SAN 6 Advanced for Remote Office Branch Office
  • 25 virtual machines
  • emergency phone consulting
  • 1 year
  • 12×5
  • response time: 4 business hours

Datasheet

Out of stock

Përshkrimi

General

  • Platform Group: STORAGE
  • Product Platform: VSAN
  • Product Family: Storage
  • Installation Type: Locally installed

Header

  • Brand: VMware
  • Compatibility: PC
  • Manufacturer: Vmware
  • Model: Production
  • PackagedQuantity: 1
  • Product Line: VMware Support and Subscription

Service

  • Support Full Contract Period: 1 year
  • Support Details Full Contract Period : 1 year / 4 contacts
  • Support Details Full Contract Period: 1 year

Service & Support

  • ResponseTime: 4 business hours
  • Service Availability: 12 hours a day / 5 days a week
  • Service Included: Emergency phone consulting
  • Type:Technical support

Service & Support Details

  • Limitation: Severity level 1
  • Response Time: 4 business hours
  • Service Availability (Days a Week): Monday-Sunday
  • Service Availability (Hours a Day): 12 hours a day
  • Service Type: Emergency phone consulting
  • Limitation: Severity level 2
  • Response Time: 8 business hours
  • Service Type: Phone consulting
  • Limitation: Severity level 3
  • Response Time: 12 business hours
  • Limitation: Severity level 4
  • Response Time: 12 business hours
  • Service Type: E-mail consulting
  • Service Type: New releases update
  • Service Type: Web knowledge base access
  • Service Type: Web support
  • Service Type: Remote monitoring

Më shumë informacion

Software Title VMware Virtual SAN 6 Advanced for Remote Office Branch Office
License Qty 25 virtual machines

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