Name: Basic Support/Subscription for VMware View Enterprise Bundle: 100 Pack for 1 year
Price: 555000 ALL
Availability: OutOfStock

SKU: CP0000005484 SKU e prodhuesit: VDI-W-100-G-SSS-C Kategori: IT Infrastructure, Applications, Desktop Brand: VMWare

VMware Horizon® is a family of desktop and application virtualization solutions designed to deliver Windows and online services from any cloud. With Horizon, VMware extends the power of virtualization—from data centers to devices—to deliver desktops and applications with great user experience, closed-loop manageability, and hybrid cloud flexibility. VMware Horizon is available for purchase through VMware. Horizon 7 for virtual desktops and applications runs from your data center, Horizon 7 Published Applications delivery and management, VMware Horizon Cloud Service™ for virtual desktops and applications is served up as a cloud-hosted service on-premises or from outside of your data center, and VMware Horizon FLEX™ for containerized virtual desktops runs locally.

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri. For Renewal purposes only.

KEY FEATURES

Platform Group: HORIZON.
Product Platform: HORIZON ENT.
Product Family: VDI.
VMware Support and Subscription Basic.
Technical support.
for VMware View Premier Bundle (v. 4).
100 concurrent workstations – emergency phone consulting.
1 year – 12×5 – response time: 4 business hours.

Datasheet

Përshkrimi

General

Type: Technical support.
Service Included: Emergency phone consulting.
Full Contract Period: 1 year.
Response Time: 4 business hours.
Service Availability: 12 hours a day/ 5 days a week.

Details

Response time: 4 business hours availability: 12 hours a day / Monday-Friday – severity level 1 ¦ Phone consulting – 1 year / 4 contacts – response time: 8 business hours availability: 12 hours a day / Monday-Friday – severity level 2 ¦ Phone consulting – 1 year / 4 contacts – response time: 12 business hours availability: 12 hours a day / Monday-Friday – severity level 3 ¦ Phone consulting – 1 year / 4 contacts – response time: 12 business hours availability: 12 hours a day / Monday-Friday – severity level 4 ¦ E-mail consulting – 1 year / 4 contacts ¦ New releases update – 1 year ¦ Web knowledge base access – 1 year ¦ Web support – 1 year ¦ Remote monitoring – 1 year.

Compatibility Information

Designed For: P/N: VU4-PR-100-C, VU4-PR-100-UG-C, VU4-PREM-100-PRO, VU4-THIN-PR-100-UG-C.

Service & Support Emergency phone consulting	1 year / 4 contacts
License Qty	100 concurrent workstations
Version	4
Software Title	VMware View Premier Bundle.