Home>Software>Basic Support/Subscription VMware vSphere 6 Enterprise Plus for 1 processor for 1 year

Basic Support/Subscription VMware vSphere 6 Enterprise Plus for 1 processor for 1 year

SKU: CP0000004618 SKU e prodhuesit: VS6-EPL-G-SSS-C Kategori: Brand:

Basic Support/Subscription VMware vSphere 6 Enterprise Plus for 1 processor for 1 year

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Key Features:

  • Technical support
  • for VMware vSphere Enterprise Plus Edition (v. 6)
  • 1 processor
  • emergency phone consulting
  • 1 year
  • 12×5
  • response time: 4 business hours

Datasheet

Out of stock

Përshkrimi

General

  • Installation Type:                                                         Locally installed
  • Platform Group:                                                          VSPHERE
  • Product Platform:                                                        ENT+
  • Product Family:                                                           VS6

Header

  • Brand:                                                                        VMware
  • Compatibility:                                                               PC
  • Manufacturer:                                                             Vmware
  • Model:                                                                          Basic
  • Packaged Quantity:                                                        1
  • Product Line:                                                                VMware Support and Subscription

Service

  • Support Full Contract Period:                                       1 year
  • Support Details Full Contract Period:                            1 year / 4 contacts
  • Support Details Full Contract Period:                            1 year

Service & Support

  • Response Time:                                                              4 business hours
  • Service Availability:                                                        12 hours a day / 5 days a week
  • Service Included:                                                             Emergency phone consulting
  •  Type:                                                                               Technical support

Service & Support Details

  •  Limitation:                                                                         Severity level 1
  •  Response Time:                                                               4 business hours
  •  Service Availability (Days a Week):                                 Monday-Friday
  •  Service Availability (Hours a Day):                                  12 hours a day
  •  Service Type:                                                                   Emergency phone consulting

 

  •  Limitation:                                                                          Severity level 2
  •  Response Time:                                                                8 business hours
  •  Service Type:                                                                    Phone consulting

 

  •  Limitation:                                                                          Severity level 3
  •  Response Time:                                                                12 business hours

 

  •  Limitation:                                                                          Severity level 4

 

  •  Service Type:                                                                    E-mail consulting
  •  Service Type:                                                                    Web knowledge base access
  •  Service Type:                                                                    Web support
  •  Service Type:                                                                    New releases update
  •   Service Type:                                                                   Remote monitoring

Software

  • License Qty:                                                                       1 processor
  • Software Title:                                                                    VMware vSphere Enterprise Plus Edition
  •  Version:                                                                              6

Më shumë informacion

Service Availability 12 hours a day / 5 days a week
Software Title VMware vSphere Enterprise Plus Edition
Product Family VS6
Platform Group VSPHERE
Product Platform ENT+

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