Home>Software>Basic Support/Subscription for vSphere 6 with Operations Management Enterprise Plus Acceleration Kit for 6 processors for 2 Mont

Basic Support/Subscription for vSphere 6 with Operations Management Enterprise Plus Acceleration Kit for 6 processors for 2 Mont

SKU: CP0000004648 SKU e prodhuesit: VS6-OEPLAK-2M-GSSS-C Kategori: Brand:

Basic Support/Subscription for vSphere 6 with Operations Management Enterprise Plus Acceleration Kit for 6 processors for 2 Months

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri. Can only be used with an upgrade SKU. Cannot be used for renewals.

Key Features:

  • Technical support
  • for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit (v. 6)
  • 6 processors
  • emergency phone consulting
  • 2 months
  • 12×5
  • response time: 4 business hours

Datasheet

Out of stock

Përshkrimi

General

  • Installation Type:                                                        Locally installed
  • Platform Group:                                                          VSOM
  • Product Platform:                                                        VSOM ENT+
  • Product Family:                                                           VS6

Header

  • Brand:                                                                        VMware
  • Compatibility:                                                               PC
  • Manufacturer:                                                            Vmware
  • Model:                                                                         Basic
  • Packaged Quantity:                                                      1
  • Product Line:                                                              VMware Support and Subscription

Service

  • Support Full Contract Period:                                      2 months
  • Support Details Full Contract Period:                          2 months

Service & Support

  • Response Time:                                                          4 business hours
  • Service Availability:                                                    12 hours a day / 5 days a week
  • Service Included:                                                        Emergency phone consulting
  • Type:                                                                           Technical support

Service & Support Details

  •  Limitation:                                                                     Severity level 1
  •  Response Time:                                                           4 business hours
  •  Service Availability (Days a Week):                            Monday-Friday
  •  Service Availability (Hours a Day):                             12 hours a day
  •  Service Type:                                                               Emergency phone consulting

 

  •  Limitation:                                                                      Severity level 2
  •  Response Time:                                                            8 business hours
  •  Service Type:                                                                Phone consulting

 

  •  Limitation:                                                                       Severity level 3
  •  Response Time:                                                            12 business hours

 

  •  Limitation:                                                                       Severity level 4

 

  •  Service Type:                                                                 E-mail consulting
  •  Service Type:                                                                 Web knowledge base access
  •  Service Type:                                                                 Web support
  •  Service Type:                                                                 New releases update
  •  Service Type:                                                                 Remote monitoring

Software

  • License Qty                                                                   6 processors
  • Software Title:                                                               VMware vSphere with Operations Management Enterprise Plus Acceleration Kit
  •  Version:                                                                         6

Më shumë informacion

Support Details Full Contract Period 2 months
Support Full Contract Period 2 months
Service Availability 12 hours a day / 5 days a week
Software Title VMware vSphere with Operations Management Enterprise Plus Acceleration Kit
Product Family VS6
Product Platform VSOM ENT+
Platform Group VSOM

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