Home>IT Infrastructure, Network>Basic Support/Subscription VMware NSX for vSphere per Processor for 1 year

Basic Support/Subscription VMware NSX for vSphere per Processor for 1 year

280,560L

(me TVSH)

SKU: CP0000005451 SKU e prodhuesit: NX-VS-G-SSS-C Kategori: , Brand:

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Key Features:

  • Technical support
  • for VMware NSX for vSphere
  • emergency phone consulting
  • 1 year
  • 12×5
  • response time: 4 business hours

Datasheet

Out of stock

Përshkrimi

General

Platform Group: NSX

Product Platform: NSX – VSPHERE

Product Family: NSX

Header

Brand: VMware

Compatibility: PC

Manufacturer: Vmware

Model: Basic

Packaged Quantity: 1

Product Line: VMware Support and Subscription

Service

Support Full Contract Period: 1 year

Support Details Full Contract Period : 1 year / 4 contacts

Support Details Full Contract Period: 1 year

Service & Support

ResponseTime: 4 business hours

Service Availability: 12 hours a day / 5 days a week

Service Included: Emergency phone consulting

Type: Technical support

Service & Support Details

Limitation: Severity level 1

Response Time: 4 business hours

Service Availability (Days a Week): Monday-Sunday

Service Availability (Hours a Day): 12 hours a day

Service Type: Emergency phone consulting

Limitation: Severity level 2

Response Time: 8 business hours

Service Type: Phone consulting

Limitation: Severity level 3

Response Time: 12 business hours

Limitation: Severity level 4

Response Time: 12 business hours

Service Type: E-mail consulting

Service Type: Web knowledge base access

Service Type: Web support

Service Type: New releases update

Service Type: Remote monitoring

Më shumë informacion

Software Title VMware NSX for vSphere

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