Home>Software>Basic Support/Subscription for vSphere 6 Standard for 2 Months

Basic Support/Subscription for vSphere 6 Standard for 2 Months

SKU: CP0000004627 SKU e prodhuesit: VS6-STD-2M-GSSS-C Kategori: Brand:

Basic Support/Subscription for vSphere 6 Standard for 2 Months

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri. Can only be used with an upgrade SKU. Cannot be used for renewals.

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Key Features:

  • Technical support
  • for VMware vSphere Standard Edition (v. 6)
  • 1 processor
  • emergency phone consulting
  • 2 months
  • 12×5
  • response time: 4 business hours

Datasheet

Out of stock

Përshkrimi

General

  • Installation Type:                                                         Locally installed
  • Platform Group                                                           VSPHERE
  • Product Platform                                                         STD
  • Product Family                                                            VS6

Header

  • Brand:                                                                        VMware
  • Compatibility:                                                               PC
  • Manufacturer:                                                            Vmware
  • Model:                                                                         Basic
  • Packaged Quantity:                                                      1
  • Product Line:                                                              VMware Support and Subscription

Service

  • Support Full Contract Period:                                      2 months
  • Support Details Full Contract Period:                          2 months

Service & Support

  • Response Time:                                                          4 business hours
  • Service Availability:                                                    12 hours a day / 5 days a week
  • Service Included:                                                        Emergency phone consulting
  • Type:                                                                           Technical support

Service & Support Details

  •  Limitation:                                                                     Severity level 1
  •  Response Time:                                                           4 business hours
  •  Service Availability (Days a Week):                            Monday-Friday
  •  Service Availability (Hours a Day):                             12 hours a day
  •  Service Type:                                                               Emergency phone consulting

 

  •  Limitation:                                                                      Severity level 2
  •  Response Time:                                                            8 business hours
  •  Service Type:                                                                Phone consulting

 

  •  Limitation:                                                                       Severity level 3
  •  Response Time:                                                            12 business hours

 

  •  Limitation:                                                                       Severity level 4

 

  •  Service Type:                                                                 E-mail consulting
  •  Service Type:                                                                 Web knowledge base access
  •  Service Type:                                                                 Web support
  •  Service Type:                                                                 New releases update
  •  Service Type:                                                                 Remote monitoring

Software

  • License Qty                                                                   1 processor
  • Software Title:                                                               VMware vSphere Standard Edition
  •  Version:                                                                         6

Më shumë informacion

Version 6
Software Title VMware vSphere Standard Edition
License Qty 1 processor
Product Family VS6
Product Platform STD
Platform Group VSPHERE

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