Name: Production Support/Subscription for VMware NSX Enterprise per Processor for 1 year
Price: 386400 ALL
Availability: OutOfStock

SKU: CP0000005457 SKU e prodhuesit: NX-ENT-P-SSS-C Kategori: IT Infrastructure, Network Brand: VMWare

Technical Support, 24 Hour Sev 1 Support — 7 days a week.

The VMware Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware’s industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Key Features:

Technical support
for VMware NSX Enterprise
1 processor
emergency phone consulting
1 year
24×7
response time: 30 min

Datasheet

Përshkrimi

General

Platform Group: NSX

Product Platform: NSX ENT

Product Family: NSX

Installation Type: Locally installed

Header

Brand: VMware

Compatibility: PC

Manufacturer: Vmware

Model: Production

Packaged Quantity: 1

Product Line: VMware Support and Subscription

Service

Support Full Contract Period: 1 year

Support Details Full Contract Period : 1 years / 6 contacts

Support Details Full Contract Period: 1 year

Support Details Location: On-site

Service & Support

ResponseTime: 30 min

Service Availability: 24 hours a day / 7 days a week

Service Included: Emergency phone consulting

Type: Technical support

Service & Support Details

Limitation: Severity level 1

Response Time: 30 min

Service Availability (Days a Week): Monday-Sunday

Service Availability (Hours a Day): 24 hours a day

Service Type: Emergency phone consulting

Limitation: Severity level 2

Response Time: 4 business hours

Service Availability (Days a Week): Monday-Friday

Service Availability (Hours a Day): 24 hours a day

Service Type: Phone consulting

Limitation: Severity level 3

Response Time: 8 business hours

Limitation: Severity level 4

Response Time: 12 business hours

Service Type: E-mail consulting

Service Type: New releases update

Service Type: Web knowledge base access

Service Type: Web support

Service Type: Remote monitoring

Limitation: Severity critical

Service Type: Technical support

Më shumë informacion

License Qty	1 processor
Software Title	VMware NSX Enterprise